The ASD Helpdesk has now been moved to the cloud meaning this will allow staff to create, update, and check the status of tickets from home. However, the website has changed to the following:
If you have any personal bookmarks created to the old address, a new bookmark will need to be created. The address on the asdintraweb site has been updated to reflect the new address.
All requests for technology assistance should be processed through the helpdesk. This includes Infinite Campus questions/changes, account requests/changes, etc. Please do not send individual emails to the technicians for assistance. Remember, the helpdesk has multiple people monitoring it to take care of requests where the personal email does not. If the person that was emailed is not available that day, it will take longer to process the request.
Technology Assistance Procedures
Technology Forms
Tech Tips